Email notifications can be helpful for keeping you up-to-date on matter information and deadlines.

Email and in-application notifications will be sent in the following circumstances:

To the Matter Manager:

• Matter assigned
• Matter due
• Matter completed
• Task assigned (where assignee)
• Task due (where reminder selected)
• Task completed
• External Invoice Added 

To team members:

• Matter assigned
• Matter due
• Matter completed
• Task assigned (where assignee)
• Task due
• External Invoice Added

Note: For security purposes, email notifications will not, by default, include matter information, but this can be changed to do so by your Admin user - click here to find out how to manage content in the email notifications. In-application notifications will include matter information.

You can also manage the email notifications you receive in the Xakia platform - see this article to learn more.

Where Legal Intake is used, notifications will also be sent.

If you require more information or support, you can get in touch with the Support team here or email support@xakiatech.com.